Here for you
We are contactable by telephone 24 hours a day, 365 days a year, all you need to do is dial 01694 722 876 or email us at:
Please do contact us if you have any questions, wish to make a change to any of your instructions, or for reassurance about any funeral arrangements.
If a death occurs at home
If not already present, a doctor (or nurse) needs to come to the home to verify the death. Depending on the time contact either your local GP or ShropDoc on 111.
If they are happy that it is an expected death, at this point you can contact your chosen Funeral Director. If an Ambulance Team is in attendance, they may be able to verify the death and contact the Funeral Director.
If it is considered an unexpected death, then the local Funeral Director will be contacted to move the deceased to the Coroners premises, and the body may be required to go for a post mortem.
If a death occurs in a hospital
The deceased will be moved off the ward and to the hospitals’ mortuary. The Bereavement Office should then be in touch with the next of kin to let them know when the Certificate for Registration is ready. At this stage please contact your chosen Funeral Director, and they will give you guidance on the next steps.
(Procedures for Hospices are very similar to this.)
If a death occurs in a Nursing Home
The death will be certified by either a Registered Nurse or a Doctor. The home should contact you to give you the option to see the deceased before they are moved. When the time is right the Nursing Home will either contact your chosen Funeral Director, or the Local Funeral Director to collect your loved one.
How to register a death
To register a death, you need to contact the Registration Service in the area that the death occurred. So, locally this would be either Shropshire Council, or if at the Princess Royal Hospital Telford, it would be Telford & Wrekin Council. At the point of contact, they will advise you if this can be done over the phone or at which location(s) they offer appointments.
Shropshire Registration Office – 0345 678 9016
Telford & Wrekin Registration Office – 01952 382 444
Who can register
A close relative of the deceased, a person present at the death, the Executor of the Estate, or if in a Home, the proprietor of the Home.
Documents required to register
The medical certificate is issued by the Doctor who had been treating the deceased. If they are available, the deceased’s birth certificate and medical card should also be taken, but these are not essential.
Information required to the registrar
During the registration you will be asked for the following; full name of the deceased, date and place of birth, date, and place of death, occupation, and home address, and if married, full name and occupation of surviving spouse.
Certificates
Following registration, the registrar will issue any forms required. These will include; death certificates, which are currently (October 2020) £11.00 each, and a certificate which is to be passed to your Funeral Director. This is their authority to carry out the funeral. Please pass to your Funeral Director at the earliest opportunity.
Some useful numbers
ShropDoc; 111
Shropshire Council Registration Service; 0345 678 9016
Telford & Wrekin Registration Service; 01952 382 444
Royal Shrewsbury Hospital Bereavement Office; 01743 261 000 (to get transferred).
Church Stretton Medical Practice; 01694 722 127
Beeches Medical Practice, Bayston Hill; 01743 874565
Craven Arms Medical Practice; 01588 672309
Portcullis Surgery, Ludlow; 01584 872939
Station Drive Surgery, Ludlow; 01584 872 461